Help with defects, repairs, planned maintenance and small works once a building is finished. Every job is assessed and priced before work starts.
Buildings need looking after once they’re finished. We handle defects, repairs, planned maintenance and small works, and we always assess and price the work before we start.
Let us know whether it’s a property we built or a new request, and send the address, a description and a few photos.
We log the problem, look at what you’ve sent and decide whether a visit or a specialist is needed.
Agree the property’s maintenance needs and priorities, using any operation and maintenance information available.
Alterations and improvements, with any design work or approvals sorted out first.
Keep one record of outstanding items, responsibilities and completed work, so nothing gets lost between conversations.
We agree the scope and cost of any work before we start. Send us the address, photos and a short description of the problem.
Tell us what’s wrong, and we’ll agree the next step with you before any work is done.
Share the address, photographs and details of any previous work.
We decide whether a visit or a specialist is needed.
We confirm the work, access and price.
We do the work and record what was done.
Chorleywood combines a timber frame, underfloor heating, an air-source heat pump and new finishes. A home like this needs good handover information and regular care to keep everything working as it should.
Explore the Chorleywood case study →Need advice on your specific project? Talk to the JBP team.
No. If something is dangerous, call the emergency services or an emergency contractor straight away.
It depends on your contract and any warranty. Send us the original project details and we’ll check.
Yes. Send us the details and we’ll let you know if we can help.
Send the address, a description and a few photos, and we’ll get back to you.
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